Path Not Traveled
Portfolio

Operational Impact

Real-world application of the Path Not Traveled methodology: From Hospitality to Logistics.

Red@28th

Operations Manager & Community Engineer

The Vision

Scaling a "Multicultural Literary Lounge" from a neighborhood staple to a multi-location franchise.

The Challenge

Opening the University location "dry" (no liquor license) in a high-volume market.

Strategy: The Community-First Pivot

Faced with a regulatory bottleneck, we pivoted from a bar-first model to a community-anchor model. We implemented Human Capital Development by creating the "Hookah Specialist" role—turning servers into brand ambassadors—and focused on Resource Optimization by developing pairing menus to move stagnant inventory.

The Result

  • Stabilized revenue during the "dry" period by targeting the daytime college market.
  • Established SOPs for inventory and staffing used in subsequent franchise expansions.
  • Created a loyal "Third Place" environment that bridged diverse demographics.

Logistics & Transit

MARTA Operator & Uber Diamond Driver

The Scope

Bridging the gap between Mass Transit systems and Gig-Economy flexibility.

From Mass Transit to Micro-Logistics

My experience operating for MARTA taught me the rigidity of safety and mass schedules, while becoming a Diamond Driver for Uber taught me the agility of the gig economy. I used the Uber platform not just for income, but as a live case study—analyzing algorithm failures, route optimization, and using the flexibility to fund my return to business school.

The Insight

MARTA had community but lacked flexibility; Uber had flexibility but lacked community. This gap is the foundation for our next venture.

Coming Soon: Load Off, LLC

Launching 2026 • A Path Not Traveled Company

Load Off is the synthesis of our hospitality and logistics experience. It is a Community-Sourced Laundry Marketplace designed to connect customers, local laundromats, and community couriers. We are building a system that offers the speed of the gig economy with the trust of a local neighbor.

Operational Praise

"Thomas was so resilient and solution based. He is always there when I need him and one of the most reliable people I know."

– Sierra S., Former Manager

"He was extremely kind and courteous."

– Community Member

"You’re always so helpful and willing to support emerging artists!!"

– Local Artist